Privacy Policy

PRIVACY POLICY Company Name: Pepperose LTD Registered Address: The Maylands Building Office 42 Maylands Avenue Hemel Hempstead England, HP2 7TG Phone: +44 1494 326040 Email: help@smartresumee.com Website: https://smartresumee.com/ 1. Introduction Pepperose LTD ("we", "us", "our") operates SmartResumee.com (“SmartResume”), an online platform providing AI-powered resume analysis, CV optimization, and CV generation services. We provide digital services only. We are committed to protecting personal data and complying with applicable data protection laws, including the UK GDPR, EU GDPR (where applicable), and the UK Data Protection Act 2018. 2. Personal Data We Collect We collect only the data necessary to provide our services. Information You Provide: • Full name • Email address • Billing address • Country of residence • Transaction details We do not collect customer phone numbers as part of checkout. Payment Information: We accept credit/debit cards, Apple Pay, and Google Pay. All payments are processed through PCI-DSS compliant payment providers. We do not store: • Full card numbers • CVV/CVC codes • Apple Pay or Google Pay credentials We receive only transaction confirmation and limited payment metadata. Automatically Collected Information: • IP address • Browser type • Device information • Pages visited • Date and time of access This data is used for security, fraud prevention, and analytics. 3. How We Use Personal Data We use personal data to: • Process purchases • Deliver digital services • Provide customer support • Prevent fraud and abuse • Comply with legal obligations • Manage disputes and chargebacks We do not sell personal data. 4. Legal Basis for Processing We process data based on: • Contractual necessity • Legal obligation • Legitimate interest (fraud prevention, security) • Consent (for non-essential cookies, if applicable) 5. Cookies SmartResume uses only strictly necessary cookies required for the secure operation of the website. We only use two essential cookies: • Session Cookie Keeps you logged in while using your account and expires after 24 hours. • Security Cookie Helps protect the website and users from malicious activity. No third-party or advertising cookies are used. You can control cookies via your browser settings, but disabling them may affect functionality. 6. Data Retention We retain personal data: • For the duration of the customer relationship • As required by tax and accounting laws • As necessary for dispute resolution Data is deleted or anonymized when no longer required. 7. Data Security We implement: • SSL/TLS encryption • Secure hosting • Access controls • PCI-DSS compliant payment processing 8. International Transfers Where data is transferred outside the UK/EEA, appropriate safeguards such as Standard Contractual Clauses (SCCs) are used. 9. Your Rights You may have the right to: • Access your data • Correct inaccuracies • Request deletion • Restrict processing • Object to processing • Withdraw consent Requests may be sent to help@smartresumee.com. 10. Changes We may update this policy from time to time. Updates will be posted with a revised effective date.